Returns & Refunds — Pets Paradise Global

We want you to be completely satisfied with every purchase from Pets Paradise Global (petsparadiseglobal.com).

30-Day Happiness Guarantee

Contact us within 30 days of delivery for a replacement or full refund on damaged, defective, or misdescribed items.

• Return requests within 30 days of delivery
• Items unused and in original packaging where possible
• We cover return shipping for faulty or incorrect items
• Change-of-mind returns: customer pays return shipping

Approved refunds return to your original payment method within 5–10 business days.

Email: hello@petsparadiseglobal.com