FAQ
Pets Paradise Global
112 Pinelands Rd, Sunnybank Hills QLD 4109, Australia
Phone: 0412 746 986 ·
Email: hello@petsparadiseglobal.com
Shipping Policy · Refund Policy · Privacy Policy · Terms of Service · Contact
Tracked partner-warehouse shipping typically 14–28 business days to Australia. PETS10 for 10% off your first web order. Buy 2 save 10% automatic at checkout.
Frequently Asked Questions
How long does shipping take?
We ship worldwide with tracked delivery. Most orders arrive in 14–28 business days depending on your country and local customs processing.
Do you provide tracking?
Yes. Once your order ships, you will receive a tracking link by email.
What is your return policy?
We offer a 30-Day Happiness Guarantee. Contact hello@petsparadiseglobal.com within 30 days of delivery.
How does Buy 2 Get 10% OFF work?
Add two eligible items and enter code PETS10 at checkout.
How do I contact support?
Email hello@petsparadiseglobal.com or use our live chat widget.